quest diagnostics customer service telephone number ny

Only children with a risk factor for developmental delay should be referred to this component.

The Infant-Child Health Assessment Program (I-CHAP) serves as the 'child find' component.

The Early Intervention Program (EIP) providesevaluation and developmental services when a child has or is suspected of having a developmental delay. We primarily arrange these services through Deaf & Hard of Hearing Interpreting Services or Mill Neck Interpreter Service. The Interview Unit will contact the member to confirm the interpreter arrangements. If the member is communicating through EmblemHealth's TTY/TDD services by calling 711, the relay agent can contact the Interview Unit with the provider while the member is 'holding' to verify the appointment. If the member calls, he or she will be asked to have the provider contact EmblemHealth to arrange for the interpreter. Providers, members, or their designee can contact the Customer Service Department to request a sign language interpreter for a provider appointment. Sign Language Interpreter Services for the Speech and Hearing Impaired To access an interpreter, providers may call 86 and a Provider Customer Care Advocate will assist you. Services are available in over 200 languages, including English, Spanish, Chinese Mandarin, Chinese Cantonese, Tagalog, French, Vietnamese, German, Korean, Russian, Arabic, Italian, Portuguese, French Creole, Polish, Hindi, and Japanese. New Jersey: STAT laboratory direct number: 80įree multi-language interpreter service is available to assist providers and their patients.Long Island (Nassau and Suffolk Counties): 80.Please contact your local Quest Diagnostics Logistics Department to request a STAT service or pick-up:

Written and/or electronic reports will follow per your routine medical report delivery system. STAT results are reported by telephone as soon as available. Practitioners may also consult their local Quest Diagnostics laboratory for more information. Instead, practitioners should call the Quest Diagnostics Logistics department for STAT specimen pick-up at the number listed below. Specimens requiring STAT services should not be given to your routine Route Service Representative. Selected tests are available on a STAT (emergency) basis. The nearest Quest Diagnostics Patient Service Center may be found by calling 88 or online. If specimens need to be drawn outside of the practitioner's office, members should be directed to the nearest contracted laboratory Patient Service Center and given the requisition form to hand-carry. Refer to the list of Network Laboratory Services For All Plan Members.įor information on allowable in-office lab tests, please see Claims Corner.Ĭontracted laboratories will provide a collection box and courier service to and from the practitioner's office for specimen collection.

If you do not have an account with any of our network laboratories, please establish one as needed by calling the applicable phone number(s). All services for out-of-network providers require Preauthorization. Please use these network laboratories when requesting lab services for our members. Some member benefit plans have higher cost-sharing for lab services through a network hospital. In addition, physicians may use network hospitals with their own EmblemHealth-contracted lab and pathology group(s). We also contract with other free-standing independent laboratories for certain specialty tests. is our preferred, free-standing independent laboratory that can provide most outpatient clinical services to our members.

Quest diagnostics customer service telephone number ny